A flat rate of $7.50 US is charged for postage on Australian orders

A flat rate of $15 US is charged for postage on US and International orders

Shipping Type / Insurance

All international orders will be mailed Economy Air (uninsured), and normal post within Australia . If you would like your order to be insured, you must contact ASYLUM 7 prior to making payment to discuss additional cost.

We also have Air mail available which is slightly faster than Economy Air, again for an additional cost.

Unfortunately, any orders that are not insured and do not make it to their destination cannot be refunded or replaced. We will however, make all efforts to investigate via the Post Office any undelivered parcels. Tracking numbers on international parcels are not offered by Australia Post, but insured items can be followed up.

Returns and Refunds

As each corset is made individually after ordering, we can only offer you a return on faulty workmanship or fabric damage.

Unfortunately we cannot accept returns for change of mind, as too much work goes into each order for us to have it sent back for no good reason!

Any returns must first be cleared by email and agreed to by us beforehand, and the corset must be received at ASYLUM 7 before we will send out a replacement. If we receive a corset back that has not previously been cleared for return, you will regrettably lose your payment.

We cannot accept returns if you have mistakenly ordered the wrong size, as each measurement is clearly listed on the 'Sizing' page. If you have had a custom measurement corset made and the sizing is not what you asked for, then of course we will be happy to refund or remake your order. All custom corsets are double checked before they are mailed, so this is an unlikely occurrence!